Frequently Asked Questions (FAQs)
1. How do I place an order?
To place an order, simply select the items you wish to purchase, add them to your cart, and follow the checkout process. You will need to provide your shipping information and choose your preferred payment method. Once your order is placed, you will receive a confirmation email with your order details.
2. What payment methods do you accept?
We accept a variety of payment methods including major credit cards, PayPal, and other digital payment platforms. All transactions are secure and encrypted.
3. Do you ship internationally?
Yes, we offer international shipping. Shipping costs and times vary depending on the destination country. Please note that international orders may be subject to additional customs fees or import taxes upon arrival.
4. What is your return policy?
We offer a 30-day return policy on most items. If you are not satisfied with your purchase, items must be returned in their original condition and packaging. Please contact us at support@enisstore.com to initiate a return.
5. How can I track my order?
Once your order is shipped, you will receive an email with a tracking number. You can use this number to track your order through the carrier’s website.
6. Who can I contact for more help?
If you have any additional questions or need further assistance, please do not hesitate to contact us at support@enisstore.com. Our customer service team is here to help!